Do you take returns?
Yes, we are so confident in the quality of our products that we accept returns within 365 days of your purchase for a full refund, no questions asked. Return shipping is complimentary within the U.S. if you use our online return form.
Where do you ship to?
We currently ship to the 50 states, and just added Canada. We will be offering International shipping soon.
What are your shipping rates?
We are pleased to offer FREE Shipping and Returns!
Shipping typically takes 3 business days in the U.S.
We also offer shipping to Canada based on the rate provided by USPS
Where can I find my tracking?
You can track your package by clicking “track my order” in your shipping confirmation email. It typically takes less than 1 day for your tracking information to populate.
What is your exchange policy?
We accept exchanges for the same item in a different size or color. If you’d like to purchase a different item, you may return the original item in accordance with our return policy and place a new order or email our Customer Experience team for help firstname.lastname@example.org
How do I return or exchange an item?
To get started on a return or an exchange, please fill out and use the Return/Exchange form. Drop your package off to your local UPS store and we’ll take care of the rest.
You will receive a confirmation email when your return has been processed or when your exchange ships.
When will I receive my refund?
Returns are typically processed within 3-5 days of their arrival at our warehouse. You will receive a refund receipt via email when your refund is processed. Refunds are generally posted to bank accounts within 2-3 business days.
Please take note of your tracking info so you can track the status of your return package.